Security Lead

The h.wood Group•West Hollywood, CA
•$25 - $28

About The Position

The Security Lead oversees venue security operations and leads the security team to help ensure a safe, secure, and welcoming environment for guests and employees. The role is the primary liaison between the Security team and Venue Management, maintaining safety, professionalism, guest service, and compliance with company policies and applicable laws. The ideal candidate demonstrates strong leadership and judgment and can remain calm and decisive in high-pressure situations.

Requirements

  • At least 2–3 years of security experience in a high-volume nightlife, hospitality, or entertainment environment.
  • Previous leadership or security management experience.
  • Valid Texas Level II Non-Commissioned Security Officer License.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to remain calm, exercise sound judgment, and make effective decisions in high-pressure situations.
  • Experience de-escalating conflicts while maintaining professionalism and excellent guest service.
  • Ability to maintain discipline, accountability, and operational standards among security staff.
  • Physical ability to stand and walk for extended periods and work in a fast-paced environment.

Nice To Haves

  • CPR training.
  • First Aid training.
  • Self-defense training.

Responsibilities

  • Lead, supervise, and mentor the Security team, ensuring team members meet company standards and expectations.
  • Coordinate security staff during emergencies and other high-alert situations.
  • Serve as the primary liaison between the Security team and Venue Management.
  • Monitor venue access points and maintain security throughout the venue.
  • Help ensure the safety and security of guests, employees, and company property.
  • Verify guest identification and age in accordance with state and local regulations.
  • Monitor assigned posts and respond promptly to incidents.
  • De-escalate conflicts using sound judgment and professionalism.
  • Maintain vigilance and situational awareness throughout each shift.
  • Communicate weekly staffing needs to Security Management before the scheduling deadline.
  • Maintain accurate nightly records of third-party security personnel, including names and hours worked, and submit reports to Security Management.
  • Complete and submit required incident reports, including NARs and guest incident reports, in a timely manner.
  • Notify Venue Management of employee policy violations, performance concerns, or operational issues requiring follow-up.
  • Delegate daily assignments and ensure all security positions are properly staffed.
  • Oversee setup and breakdown of guest queue lines and entrance operations.
  • Conduct pre-shift meetings to communicate daily expectations, assignments, and operational updates.
  • Partner with Venue Management to improve security operations, guest experience, and team performance.

Benefits

  • Dental insurance with company contribution, offered the first of the month after 60 days of employment.
  • Vision insurance with company contribution, offered the first of the month after 60 days of employment.
  • Company dining discount.
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