Security & Guest Services Officer

DSI Security Services•Coatesville, PA

9d•$18 - $20•Onsite

About The Position

DSI Security Services is hiring a Security & Guest Services Officer in West Chester, Pennsylvania. This is a customer-service-forward, front-facing security role involving one-on-one interaction with visitors, employees, clients, and the public. The officer helps maintain a safe and secure environment through a visible presence, routine patrols, monitoring assigned areas, and enforcing site policies. The position requires attentiveness, steady movement throughout the shift, strong observation skills, professionalism, and a commitment to safety and excellent customer service.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Reliable transportation and a means of communication.
Basic to intermediate computer skills.
Strong customer service mindset and professional appearance and demeanor.
Effective written and verbal communication skills.
Ability to conduct routine foot patrols, perform moderate lifting, and work in all weather conditions.
Must meet all pre-employment requirements.
Must be willing and able to obtain CPR/AED/First Aid certification if not currently certified.
The job listing's opening requirements also call for a valid driver's license and reliable personal transportation.

Nice To Haves

Valid driver's license.
Current CPR/AED/First Aid certification.

Responsibilities

Maintain a safe and secure environment through a visible presence and routine patrols.
Provide professional, customer-focused service in a front-facing environment.
Interact one-on-one with visitors, employees, and clients while enforcing site policies.
Observe, report, and respond to hazards, incidents, and suspicious activity.
Maintain keen observation skills and situational awareness.
Follow DSI policies, client requirements, and post-specific instructions.
Interact professionally with clients, visitors, employees, and the public.
Complete required reports and documentation accurately and promptly.
Participate in training and comply with DSI safety procedures and manuals.
Maintain steady movement throughout the shift, including foot patrols and monitoring assigned areas.