About The Position

Legends Global is hiring a full-time, first-shift Security Officer at the Huntington Convention Center of Cleveland. The officer helps promote and ensure the security and safety of the Huntington Convention Center of Cleveland and the Global Center for Health Innovation, providing direction and security for event-related activities as needed. The stated first-shift schedule is 7:00 AM–3:30 PM, at $16 per hour; work hours may vary based on business needs and may include irregular or extended hours, evenings, nights, weekends, holidays, overtime, or emergency call-ins. The role includes patrolling the property and facility, managing access and traffic, assisting guests, monitoring cameras and fire alarm systems, operating the facility command center, and responding to emergencies. The officer documents shift activity and maintains radio communication with the Command Center. Duties may change as business needs or reasonable accommodations require.

Requirements

  • High school diploma or equivalent.
  • At least six months of security experience is preferred.
  • OPOTA certification is beneficial but not required.
  • Obtain and maintain CPR, First Aid, and AED qualifications through employment as necessary.
  • Maintain a valid driver's license or be willing and able to obtain one for required equipment operation.
  • Excellent verbal and written communication skills and fluency in English.
  • Strong customer-service and interpersonal skills when interacting with clients, guests, and employees.
  • Ability to maintain confidentiality regarding the company, events, clients, coworkers, and related matters.
  • Attention to detail and strong organizational skills; accuracy is essential.
  • Ability to work independently and as part of a team.
  • Analytical, critical-thinking, and problem-solving skills, including sound judgment and firm decision-making in emergencies.
  • Ability to work efficiently in emergencies and prioritize critical demands while handling multiple tasks and changing priorities.
  • Ability to clearly instruct others on processes and follow up as necessary.
  • Demonstrated ability to operate motorized vehicles.
  • Ability and willingness to work flexible hours, including possible overtime, evenings, nights, holidays, weekends, and emergency call-ins.
  • Proficiency with Microsoft Outlook, Word, and Excel.
  • Meet the position’s physical demands, including mobility throughout the facility, standing or sitting for sustained periods, and lifting, carrying, pushing, or pulling items weighing at least 75 pounds.

Nice To Haves

  • At least six months of security experience.
  • OPOTA certification.
  • Surveillance (CCTV) skills.

Responsibilities

  • Secure the facility, personnel, and guests by patrolling the property.
  • Promote a safe and calm environment through crowd control, camera monitoring, and addressing unauthorized individuals.
  • Move through the facility to conduct assigned duties, security checks, and emergency response.
  • Greet guests and provide information and directions courteously and helpfully.
  • Conduct and document routine property walks, including service corridors, employee break rooms, mechanical and electrical rooms, event halls, pre-function areas, and indoor and outdoor perimeter rounds.
  • Control truck and vehicle traffic during loading dock move-in and move-out activity; direct people and trucks to appropriate event locations.
  • Restrict access to non-event personnel or employees, and lock or unlock facility doors during patrols or upon request.
  • Control access to and exit from the loading dock and screen vehicles before entry or exit.
  • Respond to emergencies, including using CPR or an AED when appropriate.
  • Complete detailed shift reports and maintain a daily activity log using computer modules and software programs.
  • Operate and monitor computerized fire alarm and surveillance camera systems as required.
  • Operate and control the facility command center and maintain constant radio communication with it.
  • Perform other duties and responsibilities as assigned.
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