Security Guard Full Time

Surgery Partners•McKinney, TX

About The Position

As a Hospital Security Officer, you will serve and safeguard a high-profile healthcare customer. The role is responsible for surveillance of the healthcare premises and protection of staff, members, and visitors. The officer detects and prevents suspicious activity, observes and reports incidents, and provides friendly, professional customer service. The position also supports facility safety and operations through patrols, inspections, monitoring of security and building systems, emergency response, documentation, and assistance with patient and visitor escorts. The role includes responding to medical and fire emergencies, participating in safety training and drills, and enforcing applicable local laws and Hospital regulations.

Requirements

  • High school diploma or equivalent.
  • Class C driver’s license.
  • Pass drug testing and a criminal background check.
  • Prior work experience involving customer interaction, troubleshooting, and/or management of stressful situations.
  • Complete the Level II training course.
  • Obtain First Aid/CPR/AEC certification within 60 days of employment and maintain certification throughout employment.
  • Ability to lift and/or carry over 20 pounds regularly and push/pull over 25 pounds regularly.
  • Ability to stand and/or walk at least five hours per day.
  • Frequently sit, converse, and listen; required vision abilities include close vision and the ability to adjust focus.

Nice To Haves

  • Two years of security or law enforcement experience preferred.
  • Two years of healthcare or education experience preferred.

Responsibilities

  • Ensure the safety of patients, staff, and visitors.
  • Escort visitors, patients, and staff to and from parking areas; provide patient and safety escorts as needed.
  • Assist motorists stranded on facility property.
  • Monitor central mechanical plant equipment through hourly rounds and building HVAC equipment through the remote Building Automation System.
  • Report maintenance issues through the facility work order portal and report urgent concerns to the maintenance on-call number.
  • Check buildings and assigned areas, including patient-occupied units, for safety and security.
  • Search grounds, buildings, and vehicles, and assist with unit searches for contraband.
  • Check perimeter fences, exit doors, and fire extinguisher cabinets.
  • Participate in safety and maintenance inspections of buildings and grounds; inspect electronic locks and security equipment.
  • Monitor surrounding areas for weather or hazards that could endanger the facility.
  • Respond to medical emergencies on campus as a first responder using emergency medical equipment.
  • Exercise delegated statutory powers at the Superintendent’s discretion.
  • Respond immediately to dangerous or emergency situations and enforce local laws and Hospital regulations.
  • Collect statements, evidence, photographs, and video for documentation for Special Investigators as needed.
  • Enforce parking and traffic regulations and conduct accident investigations.
  • Patrol assigned areas, units, buildings, and parking lots, checking for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
  • Prepare and submit reports in a timely manner; provide oral and written reports and log activities in department records.
  • Monitor and respond to fire and PPD alarm systems and video surveillance equipment inside buildings and around the perimeter.
  • Observe and remain vigilant for crime, disorder, hazards, and unusual activity.
  • Orally and physically de-escalate individuals as needed.
  • Inspect security devices and fire-control equipment, including alarms, extinguishers, standpipes, and hydrants.
  • Respond calmly and urgently to fires, medical emergencies, bomb threats, flooding, water discharge, elevator emergencies, hazardous materials, and inclement weather.
  • Participate in security and safety training and attend Hospital in-service sessions as assigned.
  • Assist with yearly mandated fire-safety training for Hospital employees.
  • Respond to all fire alarms or calls on campus and participate in monthly evacuation and fire drills.
  • Assist with investigations and arrests as needed, according to applicable rules, regulations, and department and Hospital policies.
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