Security Guard - Full Time

The Salvation Army Southern California•Ewa Beach, HI

5d•Onsite

About The Position

The Salvation Army Security Guard maintains a safe environment for employees, clients, and visitors at the Ray and Joan Kroc Corps Community Center in Hawaii. The role provides a visible security presence, monitors the facility during operating and closed hours, and carries out emergency response procedures as needed. The Security Guard is expected to demonstrate a commitment to The Salvation Army’s mission in professional conduct and community representation. The position includes patrolling the facility, monitoring alarms and access, supporting emergency preparedness, maintaining shift records, and helping ensure members and guests have a safe and pleasant experience. The role requires working with people from diverse backgrounds, communicating professionally, and following organizational policies and procedures.

Requirements

Current valid State of Hawaii Guard Card.
High school diploma or equivalent.
One to two years of work experience.
Ability to work a flexible schedule, follow detailed procedures, and provide good customer service.
Ability to prioritize and organize work assignments and carry projects through to completion.
Attention to detail, speed, and accuracy.
Ability to work in a fast-paced environment and maintain poise under pressure.
Self-motivation, energy, enthusiasm, and ability to maintain a self-directed schedule.
Genuine interest and commitment to providing quality service.
Ability to respond calmly and effectively to crises and use good judgment to resolve problems.
Self-discipline to perform repetitive tasks without lowering work quality.
Ability to work with limited supervision and as part of a team.
Good judgment and comfort taking initiative.
Ability to interact positively and professionally with coworkers and the public, including people from diverse backgrounds and circumstances.
Ability to meet the position’s physical demands, including lifting and carrying 50–75 pounds and occasionally more than 75 pounds.
Pass a criminal history information check; a conviction does not automatically preclude employment, and the circumstances will be considered.
Certification in First Aid, CPR, AED, and CIP (Crisis Intervention Program), or ability to attain these within the required time period.

Responsibilities

Circulate among visitors, patrons, and employees to preserve order, protect property, and maintain a peaceful atmosphere.
Conduct hourly facility rounds and report problems to the Security Manager; check stairwells, fire exits, mechanical rooms, fire extinguishers, and pull boxes.
Under the Facilities Manager’s guidance, check and record mechanical system conditions, including standing water, fire hazards, pool pump area indicators, and mechanical and central plant rooms.
When staffing the security office, monitor alarm systems; manage authorized sign-in and sign-out of keys and audiovisual equipment; admit staff and visitors; check in and sign out deliveries; and answer the office telephone.
When not conducting rounds or staffing the security office, check that customers have appropriate membership cards for facility admittance as required.
Understand the Center’s Emergency Action Plan and evacuation procedures and conduct emergency procedures as necessary.
Control crowds as required.
After warning people about infractions or violations, apprehend or evict violators from the premises when required.
Secure the Center’s entrances at the end of operating hours.
Maintain a shift log.
Follow and ensure adherence to The Salvation Army’s policies and procedures and the Kroc Center Hawaii Code of Ethics.
Attend staff and administrative meetings.
Maintain regular and punctual attendance.
Monitor and adjust computerized lighting and timers.
Perform other duties as assigned.