About The Position

Legends Global is hiring a full-time, first-shift Security Officer for the Huntington Convention Center of Cleveland and the Global Center for Health Innovation. The Security Officer supports day-to-day security and safety operations at the facilities and provides direction and security for event-related activity. The listed shift is 7:00 a.m. to 3:30 p.m., with work hours varying according to business needs and potentially including irregular or extended hours, evenings, nights, weekends, holidays, overtime, or emergency call-ins. Pay is $16 per hour. The role includes patrolling the property and facility, controlling access and traffic, monitoring cameras and fire alarm systems, responding to emergencies, assisting guests, and documenting shift activity. Work takes place indoors and outdoors, in environments that may include heavy crowds, varying temperatures and weather, moderate to high noise, bright or flashing lights, dust, cleaning odors, and limited exposure to vehicular exhaust or cleaning solutions. The position involves substantial mobility around the facility and may require standing or sitting for sustained periods, climbing, working at heights, and lifting or moving items weighing at least 75 pounds.

Requirements

  • High school diploma or equivalent.
  • At least six months of security experience is preferred.
  • CPR, First Aid, and AED qualifications must be obtained and maintained through employment as necessary.
  • Maintain a valid driver's license or be willing and able to obtain one for required equipment operation.
  • Excellent verbal and written communication skills and fluency in English.
  • Strong customer-service and interpersonal skills.
  • Ability to maintain confidentiality regarding the company, events, clients, coworkers, and related matters.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Analytical, critical-thinking, and problem-solving skills, including sound judgment and firm decision-making in emergencies.
  • Ability to work efficiently in emergencies, prioritize pressing demands, multitask, and adapt quickly to changing tasks.
  • Ability to clearly instruct others and follow up as needed.
  • Demonstrated ability to operate motorized vehicles.
  • Ability and willingness to work flexible hours, including possible overtime, evenings, nights, holidays, weekends, or emergency call-ins.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Ability to meet the physical demands of the position, including mobility throughout the facility, occasional climbing, bending, stooping and kneeling, sustained standing or sitting, and lifting, carrying, pushing, or pulling at least 75 pounds.
  • Adequate manual dexterity, vision, balance, and arm and hand steadiness for equipment operation; frequent use of vision, hearing, and speech.

Nice To Haves

  • OPOTA certification is beneficial but not required.
  • Surveillance (CCTV) skills are preferred but not required.
  • At least six months of security experience is preferred.

Responsibilities

  • Patrol the property and facility to secure premises, personnel, and guests.
  • Maintain a safe and calm environment through crowd control, camera monitoring, and addressing unauthorized visitors.
  • Move throughout the facility to conduct security checks and respond to emergencies.
  • Greet and assist guests by providing courteous information and directions.
  • Conduct and document routine property walks, including service corridors, employee break rooms, mechanical and electrical rooms, event halls, pre-function areas, and interior and exterior perimeter rounds.
  • Control truck and vehicle traffic during event move-in and move-out; direct people and trucks to appropriate event locations.
  • Restrict access to non-event personnel or employees where required.
  • Lock and unlock facility doors during patrols and upon request.
  • Control loading dock access and exits, and screen vehicles before entry or exit.
  • Respond to emergencies, including using CPR and/or an AED as appropriate.
  • Prepare detailed shift reports and maintain a daily activity log using computer modules and software.
  • Operate and monitor computerized fire alarm and surveillance camera systems as required.
  • Operate and control the facility command center and maintain radio communication with it.
  • Perform other duties and responsibilities as assigned.
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