Security Guard - Full-Time Night Shift (21442)

Paramus NJ • Paramus, NJ

2d • Onsite

About The Position

Bergen New Bridge Medical Center is hiring a full-time Security Guard for a night-shift role. The Security Guard helps protect the Medical Center and its patients, visitors, and employees by patrolling hospital areas, responding to security and safety concerns, assisting patients and visitors, and supporting parking, dispatch, and switchboard operations. The position also includes preparing reports, maintaining department equipment and records, escorting employees, and performing driving assignments and other duties as needed.

The role requires frequent prolonged standing and walking, contact with patients, visitors, employees, and others throughout the hospital, and responding to unpredictable conditions. Physical activities may include climbing stairs, lifting more than 40 pounds, and using force to restrain people when necessary. The position assumes switchboard-operator duties during the midnight shift (12 a.m.–8 a.m.).

Requirements

• High school diploma or GED.
• Valid driver's license.
• Ability to drive standard-shift cars.
• Good oral and written communication skills.
• Good interpersonal skills.
• Ability to speak, read, and write English to the extent required by the position.
• Ability to meet the physical demands of the position, including frequent prolonged standing and walking, climbing stairs, manually lifting more than 40 pounds, and using physical force to restrain people when necessary.

Nice To Haves

• Passing the security guard test and/or completing approved training through Bergen County Police & Fire Academy.
• Knowledge of a second language.

Responsibilities

• Patrol Medical Center areas, including stairwells and areas not open to the public, to prevent or detect fires, theft, vandalism, and other security problems.
• Act as a liaison between patients, visitors, and the Medical Center by explaining its philosophy, policies, procedures, and services.
• Report patient and visitor issues to administration, investigate inquiries, and direct them to appropriate staff.
• Help patients and visitors find appropriate services and resources, responding personally when other alternatives are unavailable.
• Identify violations of law, contact law enforcement when necessary, and represent the Medical Center as a complainant or witness in court proceedings.
• Prepare incident reports and conduct investigations as needed.
• Assist with disruptive patients, visitors, or staff, and participate in restraining emotionally disturbed patients when summoned by medical staff.
• Direct vehicles to available parking spaces, re-park double-parked cars, document final parking locations on tickets attached to keys, and place keys on the keyboard.
• Report parking violations and abandoned vehicles.
• Perform dispatch duties as needed, including answering phones, entering information into the computer system, dispatching guards, and monitoring camera surveillance and emergency alarm panels.
• Act as switchboard operator during the midnight shift, from 12 a.m. to 8 a.m.
• Record daily receipt totals on the account sheet at the end of each shift.
• Provide timely, professional, caring, and respectful customer service, demonstrating flexibility, knowledge, confidence, patience, and helpfulness.
• Follow departmental policies and procedures, objectives, quality assurance programs, and safety, environmental, and infection-control standards.
• Identify gaps in policies and procedures and create necessary policies and procedures to address them.
• Understand and follow the Medical Center’s Code of Conduct and become familiar with its Mission, Vision, and Values Statements.
• Perform driving assignments as required.
• Attend and participate in department meetings, training sessions, and workshops.
• Help maintain department equipment, including checking and charging radio batteries, confirming radios work, and cleaning and oiling handcuffs.
• Escort employees to and from parking lots and other Medical Center buildings.
• Prepare and maintain required department reports and records.
• Lock or unlock offices, closets, and other doors upon employee request when properly authorized.
• Support professional development by participating in education programs and reviewing current literature and workshops.
• Perform other related duties and duties assigned in support of department and organizational objectives.

Benefits

• Medical insurance plans
• Dental insurance plans
• Vision insurance plans
• Generous time-off policy, including vacation days, personal time, sick leave, and nine paid holidays
• Tuition reimbursement
• Continuing education programs

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED