Security Guard Unarmed Patrol Customer Service

Allied Universal•Tucson, AZ

About The Position

As a Security Guard Unarmed Patrol Customer Service in Tucson, Arizona, you will serve and safeguard clients in industries including manufacturing and industrial settings. You will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will interact professionally with employees and visitors, report observations, and support a welcoming environment through customer service and communication. This is a full-time position paying $18.03 per hour. The schedule is Wednesday, 11:30 a.m.–5:00 p.m., and Thursday through Saturday, 6:00 a.m.–5:00 p.m.

Requirements

  • Be at least 18 years of age for an unarmed role.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet applicable licensing requirements; licensing may be required before employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • A guard card or license is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to employees, visitors, contractors, and delivery personnel by following site-specific procedures and security protocols.
  • Respond to incidents, alarms, access concerns, and critical situations calmly and follow site-specific escalation procedures.
  • Conduct regular and random unarmed patrols of the facility, production areas, parking areas, access points, and perimeter; identify unusual activity and report observations.
  • Monitor access by verifying credentials, directing visitors and contractors, and maintaining required entry and visitor records.
  • Accurately document incidents, patrol findings, and security-related activities, and communicate relevant information to Allied Universal leadership and site contacts.

Benefits

  • Retirement savings plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life and AD&D insurance
  • Disability insurance
  • Discounts on brands and services through the Perks Program
  • Paid training
  • Access to additional shifts through the company’s technology
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