Overnight Security Guard

Horseshoe Bay Resort•Quincy, MA

3h•$21 - $22•Onsite

About The Position

The Security Guard performs protective and enforcement functions courteously and with restraint to address emergencies, undesirable conduct, disturbances, and threats to life or property, helping maintain a safe and secure hotel environment. This is an overnight position, with shifts generally from 11:00 p.m. to 7:00 a.m. Flexibility may be necessary, and availability on Fridays and Saturdays is essential. The position reports to the Front Office Manager. The role involves extensive foot patrols throughout the hotel’s interior and perimeter, monitoring for security and safety risks, responding to calls and alarms, observing security monitors, and assisting guests with welfare concerns and door-lock problems. The guard helps coordinate responses to emergencies, maintains order, enforces hotel policies as appropriate, and promotes safe work practices. Duties also include learning the property’s layout and life-safety systems and performing other related duties as assigned.

Requirements

Ability to communicate in English.
Self-starting personality and even disposition.
Maintain a professional appearance and manner at all times.
Ability to communicate well with guests.
Willingness to assist coworkers and work as part of a team.
Thorough knowledge of the building layout and function rooms, and some knowledge of the city and surrounding areas.
Ability to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to bend, stoop, kneel, and walk significant distances between and within buildings on the property.
Ability to grasp, lift, carry, or otherwise move goods weighing up to 150 pounds, with sufficient manual dexterity.
Ability to climb stairs and ladders rapidly.
Ability to perform duties within extreme temperature ranges.
Availability for overnight shifts, generally from 11:00 p.m. to 7:00 a.m., with flexibility as needed.
Friday and Saturday availability.

Responsibilities

Patrol the interior and perimeter of the hotel on foot, including walking and climbing stairs, to identify potential security and safety risks or undesirable conditions.
Maintain order in the hotel, attend to guest welfare, and assist with door-lock problems.
Coordinate timely responses to fires, safety hazards, and threats to life or property in a calm, rational, and persuasive manner.
Address undesirable conduct and potential violations of hotel policy as appropriate to protect guests, associates, patrons, and property.
Watch for suspicious people entering, leaving, or loitering around the building, and conduct walk-through observations of the entire hotel.
Promote safe work practices.
Answer security telephone and safety hotline calls and respond according to priority.
Monitor security systems for unusual activity and report suspicious behavior or alarms by radio to the supervisor on duty.
Learn and monitor the property’s life-safety systems, including the building layout and locations of alarm pull stations, fire extinguishers, and sprinklers.
Comply with attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.