Security Guard Shift Supervisor - Unarmed

Allied Universal•Los Angeles, CA

About The Position

Allied Universal Services is seeking a Professional Security Guard Shift Supervisor to supervise and coordinate the delivery of quality services during a specific shift at an assigned customer location. The supervisor serves as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range.

Requirements

  • Be at least 18 years of age.
  • Possess a high school diploma or equivalent, or have five years of verifiable experience.
  • Have effective written and oral communication and interpersonal skills, and be able to deal professionally and effectively with all levels of personnel and the general public.
  • Be able to use initiative and independent judgment within established guidelines.
  • Frequently prepare written reports and logs in neat, legible handwriting.
  • Be able to read and understand operating procedures and instructions.
  • Meet licensing requirements that may apply under state or local laws and regulations; licensing may be required before employment.
  • Have intermediate computer skills to use wireless technology at client-specific sites.
  • Be able to handle common and crisis situations at the client site calmly and efficiently.
  • Display exceptional customer service and communication skills.
  • Successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • For driving positions, possess a valid driver's license, at least one year of driving experience, a clean driving record under the stated criteria, the minimum insurance required by company policy, and the ability to safely operate a vehicle.
  • Be prepared to undergo a driver's record check if required.

Responsibilities

  • Supervise and coordinate delivery of quality services on an assigned shift at a customer location.
  • Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
  • Supervise staff on the assigned shift.
  • Provide coaching, recognition, and discipline within the approved empowerment range.
  • Handle common and crisis situations at the client site calmly and efficiently.
  • Prepare written reports and logs.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven paid holidays annually at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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