Security Guard Front Desk

Allied Universal

2d • Onsite

About The Position

As a Security Guard Front Desk in Lihue, HI, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal at a government location where you will serve as the welcoming front desk presence, helping to monitor access, assist visitors, and support daily security-related operations through clear communication and attentive customer service. In this stationary role, you will represent a team that is agile, reliable, and innovative, with a caring culture that puts people first, delivers through teamwork, and acts with integrity.

Requirements

• A state, county, and/or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a government office location.
• Monitor front desk activity, greet visitors, verify identification and/or appointments, and direct staff, guests, and vendors in accordance with site access procedures.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts as needed.
• Support access control functions by helping to deter unauthorized entry, monitoring visitor logs, issuing passes when appropriate, and reporting security-related concerns promptly.
• Answer questions, manage incoming calls and/or inquiries at the front desk, and maintain a professional presence while following Allied Universal standards and post instructions.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees