Security Guard Front Desk Visitor Services

Allied Universal • Addison, TX

1d • Onsite

About The Position

As a Security Guard Front Desk Visitor Services in Addison, TX, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will serve as a welcoming, visible presence at a professional location, assisting visitors, managing access, and monitoring activity through computer-based systems. You will deliver exceptional customer service, communicate clearly with guests and team members, and help address security-related concerns with integrity. Join an agile, reliable, and innovative team with a caring culture that puts people first.

Requirements

• At least one year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortably using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to visitors, employees, and/or vendors by carrying out site-specific procedures, access-control protocols, and emergency response activities when appropriate.
• Staff the front desk, greet and direct visitors, maintain visitor logs, and issue or collect authorized access credentials in accordance with location procedures.
• Monitor entry activity, respond to alarms, calls, incidents, and critical situations in a calm, professional, problem-solving manner, and notify appropriate personnel as needed.
• Maintain accurate records, complete required reports, and communicate relevant observations or concerns to Allied Universal leadership and site contacts.
• Support a professional front-desk environment by answering phones, providing directions, and assisting with general inquiries while maintaining confidentiality.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED