Security guard dispatch
About The Position
The Security Guard Dispatch position is based onsite at Fond-du-Luth Casino and reports to the Security Manager. The role supports casino safety and security through dispatch communications, patrols, incident reporting, access control, emergency response, and assistance to the public. The position requires a Class A Gaming License and the ability to obtain a gaming identification badge; no driver's license is required. The hourly rate is $18.95 to $21.32. The employee must wear and maintain the provided department uniform during scheduled work hours, attend mandatory department and Title 31 and/or SAR trainings, maintain confidentiality, and respond to requests and issues professionally. The position requires regular attendance, a clean and organized work area, and flexibility to assume other responsibilities assigned by management. Casino operations run seven days a week, 24 hours a day, and on holidays.
Requirements
- No driver's license is required.
- Ability to work with the public.
- Effective oral and written communication skills.
- Ability to work independently and establish priorities.
- Attention to detail and accuracy.
- Ability to establish professional and harmonious working relationships with all parties involved.
- Ability to obtain a gaming identification badge to work in and around casino property and facilities.
- Must attend mandatory department trainings and required Title 31 and/or SAR trainings.
- Subject to drug and alcohol testing under the Fond du Lac Reservation's Personnel Policies.
- Subject to pre-employment and annual background checks.
- Ability to withstand prolonged standing, stretching, bending, and kneeling without restriction.
- Ability to lift at least 20 pounds and push, pull, or drag up to 50 pounds.
- Must work in inside and outside environmental conditions, including noise, dust, and a potentially smoking environment.
Nice To Haves
- Ability to communicate and supervise areas and groups of people and act responsibly in an emergency situation.
- Training in emergency first aid.
- Previous experience as a Security Officer.
Responsibilities
- Become familiar with assigned areas and report obstructions or other issues that could endanger the safety of the public or employees.
- Patrol assigned areas to prevent crime, protect company assets and property, report disturbances, law violations, suspicious activity or persons, and assist the public.
- Prepare reports on incidents in a format acceptable for outside distribution.
- Dispatch security personnel to key casino areas using phone and radio communications.
- Maintain peace and order at all entrances.
- Remain alert to fires and other safety hazards and evaluate emergency evacuation measures for assigned areas.
- Administer first aid as necessary.
- Report disorderly patrons, accidents, incidents, unsafe conditions, employee theft, unusual behavior, and irregularities.
- Maintain security video surveillance and phone and radio communications.
- Notify local law enforcement and medical agencies during casino emergencies.
- Submit reports to the Security Manager and keep the manager informed of situations.
- Patrol assigned interior and exterior casino property.
- Prevent unauthorized alcoholic beverages from being brought onto casino premises.
- Protect money areas and executive offices and properly identify employees entering money areas.
- Provide escort services as needed, maintain crowd control, and monitor special activities.
- Wear the department uniform during scheduled work hours unless prior arrangements have been made with management, and keep it clean and professional.
- Attend all mandatory department trainings and required Title 31 and/or SAR trainings.
- Ensure confidentiality of financial and employee, band member, and/or client records.
- Respond promptly and professionally to requests, complaints, and problems.
- Represent the Fond du Lac Band of Lake Superior Chippewa and the department courteously and professionally, including in the community.
- Maintain proper attendance, report to work on time, and keep the work area clean and organized.
- Be flexible and assume other responsibilities assigned by management as necessary.
Benefits
- Department uniform is provided.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
