Security Field Supervisor

Allied Universal•Greenacres, WA

About The Position

Allied Universal is hiring a Field Supervisor to support operations for remotely managed accounts. The role provides on-site supervision of Security Professionals and ensures site coverage at all times. The Field Supervisor works closely with Operations Managers on a day-to-day basis to supervise remote service delivery.

Requirements

High school diploma or equivalent.
Meet applicable state or local licensing requirements, which may be required before employment.
Valid driver’s license and at least one year of driving experience.
Driving record must have no major violations in the last 36 months, no more than one at-fault accident in the last 24 months, no more than one minor moving violation in the last 24 months, and no combination of one at-fault accident and one minor moving violation in the last 24 months.
At least three years of professional protective service experience, such as security.
Ability to write effective, concise reports in legible handwriting.
Ability to use sound independent judgment and discretion.
Outstanding oral and written communication skills.
Ability to interact successfully at all organizational levels, including with clients.
Demonstrated ability to take initiative, manage and prioritize competing assignments, and meet deadlines.

Nice To Haves

Experience in scheduling, operations management, or other security-industry leadership functions.
Prior experience in the security industry, law enforcement, and/or military.
Working knowledge of Microsoft Office applications.

Responsibilities

Visit assigned post locations regularly to monitor performance, address daily operational issues, communicate policy changes and company information, adjust staffing schedules, and inspect posts for professional image and quality standards.
Check that post order manuals and other post and training information are properly maintained and updated, and that posts are maintained, clean, and organized.
Conduct on-the-job training for new employees or when post orders change, coordinating with site supervision. Training may include post orientation, review of post orders and routine responsibilities, and instruction on emergency responses and client needs.
Respond to shift call-offs by identifying replacement personnel or standing post until replacements arrive; assist the Scheduler with scheduling for call-offs and other site changes.
Identify personnel issues, including payroll issues, employee relations complaints, and other concerns, and forward them to the Operations Manager and/or Corporate Human Resources Director. Prepare reports or assist with investigations as directed.
Administer counseling or disciplinary actions initiated by the Branch Manager and/or Corporate Human Resources Director when specifically directed by branch or corporate HR management; do not independently initiate such decisions.
Distribute information to posts as directed by branch or corporate office, communicate it to Security Officers, obtain signed acknowledgements or other documents when needed, and return documents to the appropriate office.
Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
AD&D insurance
Retirement plan
Disability insurance
Eight paid holidays annually
Five sick days
Four personal days
Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law