Field Supervisor Security

Allied Universal • Metairie, LA

12d

About The Position

Allied Universal is hiring a Field Supervisor to support operations for remotely managed accounts. The role provides on-site supervision of Security Professionals and ensures site coverage at all times, working closely with Operations Managers to supervise remote service delivery.

Requirements

• High school diploma or equivalent.
• Meet applicable state and/or local licensing requirements; a license may be required before employment.
• Valid driver's license and at least one year of driving experience.
• No major driving violations within the last 36 months.
• No more than one at-fault accident in the last 24 months.
• No more than one minor moving violation in the last 24 months.
• No combination of one at-fault accident and one minor moving violation in the last 24 months.
• At least three years of professional protective service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Ability to exercise sound independent judgment and discretion.
• Outstanding oral and written communication skills.
• Ability to interact successfully at all levels of the organization, including with clients.
• Demonstrated ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Prior experience in the security industry, law enforcement, and/or the military.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Visit assigned post locations regularly to monitor performance, address daily operational issues, communicate policy changes and company information, adjust staffing schedules as needed, and inspect posts for professional image and quality standards.
• During post inspections, check that Post Order manuals and other post and training information are maintained and updated, and that posts are clean, organized, and properly maintained.
• Conduct on-the-job training for new employees assigned to posts, or when post orders change, in coordination with site supervision. Training may include post orientation, reviewing post orders and routine responsibilities, and preparing for emergencies or specific client needs.
• Respond to call-offs during the shift by identifying replacements or standing post until replacements arrive, and assist the Scheduler with call-off coverage and other site scheduling changes.
• Identify personnel concerns, including payroll issues and employee relations complaints, and forward them to the Operations Manager and/or Corporate Human Resources Director. Write reports or assist with investigations as directed.
• Administer counseling or disciplinary actions initiated by the Branch Manager and/or Corporate HR Director when specifically directed by Branch or Corporate Human Resources management; do not make or initiate those decisions independently.
• Distribute information to posts as directed by the Branch or Corporate office, obtain signed acknowledgements or other documents when needed, and return documents to the appropriate office.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Enrollment in the company 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrues at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED