Security Driving Shift Supervisor

Allied Universal•South Portland, ME

About The Position

The Shift Security Supervisor supervises and coordinates the delivery of quality services during an assigned shift at a customer site. The role serves as a liaison among the site supervisor, Account Manager/Field Operations Manager, and professional security officers. The supervisor oversees staff on the assigned shift and provides coaching, recognition, and discipline within the approved empowerment range. The position requires operating a company vehicle and handling routine and crisis situations at the client site calmly and efficiently. The starting pay is $22.25 per hour. The full-time schedule is Wednesday through Sunday, 7 a.m. to 3 p.m.

Requirements

  • At least 1 year of security and supervisory experience.
  • At least 18 years of age.
  • High school diploma or equivalent, or 5 years of verifiable experience.
  • Valid driver's license and at least 1 year of driving experience for driving positions.
  • Clean driving record for driving positions: no major violations within the last 36 months, no more than 1 accident in the last 24 months, and no more than 1 minor moving violation in the last 24 months.
  • Meet the minimum insurance level required by company policy and be able to safely operate a vehicle.
  • Effective written and oral communication and interpersonal skills, including the ability to interact professionally with all levels of personnel and the general public.
  • Ability to use initiative and independent judgment within established guidelines.
  • Ability to prepare neat, legible written reports and logs frequently.
  • Ability to read and understand operating procedures and instructions.
  • Intermediate computer skills to use wireless technology at client-specific sites.
  • Ability to handle common and crisis situations calmly and efficiently.
  • Exceptional customer service and communication skills.
  • Successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; may also be required to pass a driver's record check.
  • Meet any licensing requirements imposed by state or local laws and regulations, which may be required before employment.

Responsibilities

  • Supervise and coordinate quality service delivery on an assigned shift at a customer site.
  • Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
  • Supervise staff and provide coaching, recognition, and discipline within the approved empowerment range.
  • Prepare written reports and logs.
  • Handle common and crisis situations at the client site calmly and efficiently.
  • Operate a company vehicle as required.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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