Security Dispatcher
Massanutten Current Openings•McGaheysville, VA
•Onsite
About The Position
Massanutten Resort is seeking a Security Dispatcher to join their Security team. This role is ideal for someone passionate about organization, efficiency, and helping people, with a daily variety of tasks. The Security Dispatcher will be responsible for dispatching security officers, assisting with lost and found items, and other duties as assigned. The position requires office/clerical skills, computer literacy, and excellent communication skills.
Requirements
- Office/clerical skills
- Computer literacy
- Excellent communication skills
- High school diploma or equivalent
- Strong computer skills
- Working knowledge of Microsoft programs, including Microsoft Word, Excel, and Outlook
- Highly organized
- Able to provide great customer service
- Must be at least 18
- Able to work a flexible schedule
Responsibilities
- Perform communications through electronic, written, and verbal applications
- Process and document daily activities to ensure accountability
- Monitor, dispatch, and receive information and distribute calls to security officers, maintenance and housekeeping over a multi-channel radio, phone and other electronic communications
- Contact appropriate agencies needed (law enforcement, fire and emergency services) for emergencies
- Process and document Lost & Found – inquiries, inventory, log, and process found items
- Process Resort UPS shipping – obtain information and process items for shipping
- Exhibit exceptional confidentiality with sensitive information and documentation
- Represent as a Resort Customer Service Ambassador
- Complete special projects and duties assigned by Security Management
- Other duties assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
