Security Dispatcher
Massanutten Resort•McGaheysville, VA
•Onsite
About The Position
Massanutten Resort is seeking a Security Dispatcher who is passionate about organization, efficiency, and helping people. This role involves dispatching for the security team, assisting with lost items, and solving problems by dispatching resort officers. The position requires office/clerical skills, computer literacy, and excellent communication skills. The Security Dispatcher will handle various daily tasks, making each day different and engaging.
Requirements
- Office/clerical skills
- Computer literacy
- Excellent communication skills
- High school diploma or equivalent
- Strong computer skills
- Working knowledge of Microsoft programs, including Microsoft Word, Excel, and Outlook
- Highly organized
- Able to provide great customer service
- Must be at least 18 years old
- Able to work a flexible schedule
Responsibilities
- Perform communications through electronic, written, and verbal applications
- Process and document daily activities to ensure accountability
- Monitor, dispatch, and receive information and distribute calls to security officers, maintenance and housekeeping over a multi-channel radio, phone and other electronic communications
- Contact appropriate agencies needed (law enforcement, fire and emergency services) for emergencies
- Process and document Lost & Found – inquiries, inventory, log, and process found items
- Process Resort UPS shipping – obtain information and process items for shipping
- Exhibit exceptional confidentiality with sensitive information and documentation
- Represent as a Resort Customer Service Ambassador
- Complete special projects and duties assigned by Security Management
- Other duties assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
