Security Console Associate

Virginia Information Technologies Agency • Richmond, VA

2d • Onsite

About The Position

The Virginia Museum of Fine Arts (VMFA) is seeking applications for composed and attentive individuals to join its Security Services Department as a Security Console Associate. This entry-level position plays a vital role in maintaining the safety and security of the organization by monitoring security surveillance cameras and disturbance alarms, managing phone communications, and facilitating effective coordination via FM radio transmitters. Security Console Associates assist Museum staff as needed and maintain detailed documentation of activities conducted by the armed security force. In emergency situations, they oversee radio communications to ensure timely responses and operational efficiency, serving as critical liaisons between the security console and external agencies, including fire, police, and emergency medical services (EMS). This position offers a flexible schedule of up to 28 hours per week (minimum 20 hours per week), with an annual maximum of 1,490 hours (May 1 – April 30).

Requirements

• High mental alertness and strong attention to detail.
• Use of hands and arms for tasks such as reaching, handling objects, and operating equipment (e.g., phones, notepads, and computers).
• Clear vision for observing surroundings, reading, interacting with people, and monitoring security systems.
• Continuous focus and attention while performing duties.
• Ability to handle sensitive or confidential information responsibly.
• Effective communication skills, both spoken and written, for sharing information and writing reports.
• Sound decision-making and judgment to support agency goals.
• Strong interpersonal skills to maintain positive working relationships.
• Ability to quickly learn and use various computer applications.
• Availability to work nights, weekends, and holidays.

Nice To Haves

• Knowledge of applicable laws, rules and regulations pertaining to the responsibilities and professional conduct of unarmed and armed security officers.
• Knowledge of principles, practices, and methods of loss prevention programs.
• Prior experience in the security industry, law enforcement, military, or security experience in a cultural institution.
• Current registration from the Department of Criminal Justice Services.

Responsibilities

• Monitoring security surveillance cameras and disturbance alarms.
• Managing phone communications.
• Facilitating effective coordination via FM radio transmitters.
• Assisting Museum staff as needed.
• Maintaining detailed documentation of activities conducted by the armed security force.
• Overseeing radio communications in emergency situations to ensure timely responses and operational efficiency.
• Serving as critical liaisons between the security console and external agencies, including fire, police, and emergency medical services (EMS).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed