Security Officer Dispatch Console

Allied Universal•Dallas, TX

23h•Onsite

About The Position

As a Security Officer Dispatch Console in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as a Dispatch Professional at a dynamic manufacturing and industrial location, where you will monitor activity, coordinate communication, and support timely responses to security-related concerns. In this fast-paced role, you will provide outstanding customer service while working with a team that values agility, reliability, innovation, and integrity, helping create a caring and professional experience for everyone on site.

Requirements

Have at least 1 year of security-related experience.
Be at least 21 years of age.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Access control and badge experience is preferred.
A state, county, or city issued security license is preferred.
Customer service experience is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a manufacturing and industrial location.
Monitor communication systems, receive and relay routine and urgent information, and dispatch officers or appropriate personnel to incidents, alarms, and/or service requests in a calm, problem-solving manner.
Document incidents, calls for service, and shift activity in logs and reports, helping to support accurate communication and continuity of operations.
Coordinate access-related communications for deliveries, contractors, employees, and/or visitors while following site protocols and reporting unusual activity to site leadership.
Conduct regular and random patrols around the business and perimeter as needed, noting potential concerns and helping to deter unauthorized activity in varied working environments and conditions.