Security Console Associate

DHRM • Richmond, VA

3d • Onsite

About The Position

The Virginia Museum of Fine Arts is seeking composed and attentive individuals to join its Security Services Department as Security Console Associates. This entry-level position supports the safety and security of the museum by monitoring surveillance cameras and disturbance alarms, managing phone communications, and coordinating communications through FM radio transmitters. Associates assist museum staff, document activities conducted by the armed security force, and oversee radio communications during emergencies to support timely responses and operational efficiency. They also serve as liaisons between the security console and external agencies, including fire, police, and emergency medical services.

The role offers a flexible schedule of 20 to 28 hours per week, subject to an annual maximum of 1,490 hours during the May 1–April 30 period. Employment is contingent upon successfully completing a criminal background check.

Requirements

• High mental alertness and strong attention to detail.
• Ability to use hands and arms for reaching, handling objects, and operating equipment such as phones, notepads, and computers.
• Clear vision for observing surroundings, reading, interacting with people, and monitoring security systems.
• Ability to maintain continuous focus and attention while performing duties.
• Ability to handle sensitive or confidential information responsibly.
• Effective spoken and written communication skills for sharing information and writing reports.
• Sound decision-making and judgment to support agency goals.
• Strong interpersonal skills for maintaining positive working relationships.
• Ability to quickly learn and use various computer applications.
• Availability to work nights, weekends, and holidays.

Nice To Haves

• Knowledge of laws, rules, and regulations relating to the responsibilities and professional conduct of unarmed and armed security officers.
• Knowledge of principles, practices, and methods of loss prevention programs.
• Prior experience in the security industry, law enforcement, military, or security work in a cultural institution.
• Current registration from the Department of Criminal Justice Services.

Responsibilities

• Monitor security surveillance cameras and disturbance alarms.
• Manage phone communications and coordinate using FM radio transmitters.
• Assist museum staff as needed.
• Maintain detailed documentation of activities conducted by the armed security force.
• Oversee radio communications during emergencies to support timely responses and operational efficiency.
• Coordinate with external agencies, including fire, police, and emergency medical services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed