Security Concierge Officer

Securitas Security Services • Dallas, TX

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About The Position

The Security Concierge Officer provides exceptional service and security at an upscale residential property in Dallas, balancing customer service, security operations, and resident relations. The role calls for a polished, professional, detail-oriented person who helps maintain a safe and welcoming atmosphere while protecting residents, guests, and property assets.

The officer serves as a primary contact for residents, guests, vendors, and visitors; monitors security systems and conducts building patrols; controls property access; documents activity; and responds to emergencies and concerns. The position is full-time, pays $18.25 per hour, and follows this schedule: Friday 7:00 AM–3:00 PM and Saturday through Tuesday 11:00 PM–7:00 AM.

Requirements

• Prior experience in security, concierge, hospitality, residential, hotel, or customer service work.
• Professional appearance and ability to wear a business suit while on duty.
• Strong verbal and written communication skills.
• Basic to intermediate computer proficiency, including email and report writing.
• Experience monitoring CCTV systems.
• Ability to walk and stand for extended periods and conduct building tours or patrols.
• Reliable transportation and dependable attendance.
• Ability to walk multiple floors and common areas throughout the shift, remain active for extended periods, and occasionally lift up to 25 pounds.

Nice To Haves

• Experience in a luxury residential, corporate, hospitality, or high-end customer service environment.
• Knowledge of access control systems and security technology.

Responsibilities

• Serve as the primary point of contact for residents, guests, vendors, and visitors.
• Provide customer service and hospitality while maintaining security protocols.
• Monitor CCTV and security systems for unusual or suspicious activity and respond as appropriate.
• Conduct routine interior and exterior building patrols and safety inspections.
• Control access to the property and verify visitor credentials as required.
• Accurately and professionally document incidents, daily activity reports, and security observations.
• Respond appropriately to emergencies, alarms, and resident concerns.
• Coordinate with property management, vendors, and emergency responders when necessary.
• Maintain awareness of building operations and report maintenance, safety, or security issues.
• Maintain confidentiality and professionalism when interacting with residents and guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed