Security Command Officer - Helen Keller - Security - Full Time - Shift 3

Huntsville Hospital Health System•Sheffield, AL

About The Position

Serves as a patrol officer in Helen Keller Hospital facilities. Observes activities in the Helen Keller Hospital Medical District using patrol techniques and responds to security incidents as required. May also be called upon to greet or transport patients.

Requirements

  • Must successfully complete the Huntsville Hospital P.R.I.D.E Academy.
  • Must possess a driver's license and be insurable under HH standards.
  • Ability to work in a fast-paced environment and prioritize and change tasks frequently and quickly.
  • Excellent customer service and communication skills, including the ability to enforce policies assertively yet courteously.
  • Some computer skills, including the ability to use word-processing and spreadsheet applications.
  • Ability to physically and legally drive when needed, subject to Employee Health interpretation.

Nice To Haves

  • High school diploma or GED preferred; some college preferred.
  • Security, military, or law enforcement experience accompanied by customer service experience preferred.
  • Supervisory experience preferred.
  • Healthcare experience preferred.

Responsibilities

  • Ensure all equipment is accounted for and serviceable, and immediately report defective or missing equipment to a supervisor.
  • Perform security functions for a designated area and supplement busier officers when time permits.
  • Respond appropriately to security codes and report to the Command Center all arrival and departure times when dispatched for services.
  • Prepare written reports documenting incidents and responses or actions taken.
  • Support the needs of other staff members in pursuit of common goals.
  • Maintain a clean, safe, and professional work area; dispose of litter and immediately report spills and hazardous conditions to the Monitor Room.
  • Maintain and properly wear the uniform.
  • Be physically able, subject to Employee Health interpretation, and legally able to drive as needed, including hospital or other vehicles required to support Helen Keller Hospital.
  • Use MOAB techniques to de-escalate potentially violent situations.
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