Security Command Officer - Helen Keller - Security - Full Time - Shift 3

HH Health System•Sheffield, AL

3d•Onsite

About The Position

Serves as a patrol officer in hospital facilities and observes activities in the Helen Keller Hospital Medical District using patrol techniques. Responds to security incidents and may be called upon to greet or transport patients. The position requires maintaining equipment and a clean, safe, professional work area; responding to security codes; documenting dispatch times and incidents; and supporting staff and other officers. The officer must maintain and properly wear the uniform, be able to drive when needed, and use MOAB techniques to de-escalate potential violent situations.

Requirements

High school diploma or GED preferred.
Some college preferred.
Must successfully complete the Huntsville Hospital P.R.I.D.E. Academy.
Must possess a driver’s license and be insurable by HH standards.
Must be able to work in a fast-paced environment, prioritizing and changing tasks frequently and quickly.
Excellent customer service and communication skills, with the ability to enforce policies assertively yet courteously.
Some computer skills, including the ability to use word-processing and spreadsheet applications.
Must be able to drive physically, subject to Employee Health interpretation, and legally at any given time.

Nice To Haves

Security, military, or law enforcement experience accompanied by customer service experience.
Supervisory experience.
Healthcare experience.

Responsibilities

Ensure all equipment is accounted for and serviceable, and immediately report defective or missing equipment to a supervisor.
Perform security functions for a designated area and supplement busier officers when time permits.
Respond appropriately to security codes.
Record and report to the Command Center all arrival and departure times when dispatched for services.
Prepare written reports describing incidents and responses or actions taken.
Strive to meet the needs of other staff members to support common goals.
Maintain a clean, safe, and professional work area; dispose of litter and immediately report spills and hazardous conditions to the Monitor Room.
Maintain and properly wear the uniform.
Be able to drive when needed, including any Helen Keller Hospital vehicle or other vehicle deemed necessary to support the hospital’s needs.
Use MOAB techniques to de-escalate potential violent situations.
Greet or transport patients when called upon.