Security Command Center Operator & Patrol Officer

Securitas Security Services • Bellevue, WA

3d • Onsite

About The Position

Securitas is hiring an experienced Security Command Center Operator & Patrol Officer to help safeguard people, property, and information. The role involves finding, researching, and assessing information that may indicate a concern to the client, its employees, or its interests. The officer creates detailed incident reports using internal incident management systems and assists with responses to larger incidents affecting the client.

The position is based in Bellevue, Washington, with a stated site location in Bellevue and a schedule of 2:00 p.m. to 10:45 p.m. The full-time schedule is Tuesday through Saturday; a part-time option is available Sunday and Monday. Duties include monitoring camera feeds, conducting walking patrols, investigating potential threats, maintaining tracking systems and logs, responding to client concerns, and making emergency notifications in accordance with site post orders.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• At least 1 year of customer service experience required.
• At least 1 year of security experience required.
• Intermediate to advanced computer and technology skills.
• Ability to work independently and provide excellent customer service.
• Ability to interact professionally with a wide range of individuals.
• Strong attention to detail and ability to remain vigilant throughout the shift.
• Ability to respond to emergencies with rapid, effective judgment and use appropriate escalation measures.
• Must be willing to participate in pre-employment screening, including a drug screen and background investigation.

Responsibilities

• Monitor designated areas using exterior and interior cameras and respond promptly to potential dangers.
• Conduct periodic walking patrols at exterior and interior client sites, sometimes in inclement weather.
• Identify and investigate potential threats, including those described with minimal information.
• Maintain and update required tracking systems.
• Log incident reports, investigation findings, shift reports, pass-down logs, and other required records.
• Respond promptly and professionally to client concerns, address issues, and provide assurance regarding security measures.
• Interact frequently with client employees and guests.
• Make emergency notifications as necessary under site post orders.
• Assist in responding to larger incidents that affect the client.
• Carry out other tasks and duties of a similar nature and scope as required for the assigned site.

Benefits

• Medical, dental, vision, life, AD&D, and disability insurance.
• 401(k) options.
• Paid time off: 40 hours after 1 year of service for full-time security officers who have worked a minimum of 2,080 hours.
• Paid family leave of up to 12 weeks a year in accordance with state law.
• Weekly pay and access to the DailyPay program.
• Referral program.
• Telemedicine and virtual medical care.
• Discounts on childcare, vehicles, electronics, cell phone plans, travel, and more.
• Free uniforms and paid training.
• Discounts on doggy and kitty daycare.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED