Security - Checkpoint Officer
About The Position
Ensure the safety and security of everyone at Mall of America by performing security procedures at the Loading Dock and Gate 7 checkpoints. This role is responsible for maintaining accountability of all personnel and vehicles entering Gate 7 or the Loading Dock, and for the overall safety and security of these areas. The officer will operate Gate 7 arms and barriers, as well as the Loading Dock door, and vet contractors, vendors, and others entering MOA property. Responsibilities include inspecting incoming vehicles, managing paperwork for mall access badges and hot work permits, issuing and tracking contractor and vendor badges, and providing directions to visitors. The role also involves utilizing radio communication to request assistance from other MOA Security units or external agencies, and performing additional duties such as patrol support, PEP enforcement, traffic control, crowd and line control, roof details, and bag checks as assigned. The position requires a flexible schedule, including weekends, nights, holidays, high volume days, mandatory overtime, and short notice special events.
Requirements
- Must be at least 18 years of age.
- Excellent guest service skills.
- Excellent listening and verbal and written communication skills.
- Able to remain calm in stressful situations utilizing rational thinking and decision making skills.
- Must be detail oriented, organized, and able to multi-task.
- Must be observant and safety minded.
- Basic computer skills.
Responsibilities
- Maintain accountability of all personnel and vehicles entering Gate 7 or the Loading Dock.
- Responsible for safety and security of Gate 7 and the Loading Dock.
- Operation of Gate 7 arms and barriers, as well as the Loading Dock door.
- Vet contractors, vendors and others entering MOA property through security checkpoints.
- Inspect incoming vehicles of contractors, vendors and others using resources provided.
- Manage paperwork for Mall access badges, hot work permits, and all administrative responsibilities for checkpoint operations.
- Issue and track preferred contractor and vendor badges.
- Give directions to vendors and contractors to locations within Mall of America and the surrounding area.
- Utilize radio to request assistance from other MOA Security units or external agencies at checkpoints as needed.
- Work additional duties including Patrol support, PEP enforcement, traffic control, crowd and line control, roof details, and bag checks as assigned.
- Work a flexible schedule including weekends, nights, holidays, high volume days, mandatory overtime and short notice special events.
- Additional duties as assigned.
Benefits
- team member discounts
- free Nickelodeon Universe ride passes
- Teladoc
- Employee Assistance Program
- generous tuition reimbursement
- FREE Metro Pass Universal Pass
- comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
- 401(k) match
- short term disability
- long term disability
- paid parental leave
- paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
