Security Associate - 3rd Shift
About The Position
The Security Associate is part of Carvana’s Safe & Secure team and helps protect associates, customers, vehicles, and site operations. This hands-on role includes gate coverage, vehicle and inventory tracking, safety inspections, hazard identification, emergency response, and maintaining site operations in changing weather conditions. The associate works with Inspection Center and Logistics teams and provides accurate information and reports to Safe & Secure leadership. This is an hourly position reporting to a Safe & Secure Functional Lead or Manager. The posted schedule is Sunday through Thursday, 10:00 p.m. to 6:30 a.m.; open availability is highly preferred. The facility operates 24/7, and gates must be manned at all times.
Requirements
- 1–2 years of experience in a customer service environment.
- Strong verbal and written communication skills.
- A track record of sound decision-making in complex, fast-moving environments.
- Ability to build strong working relationships and connect with people quickly.
- Ability to organize, plan, and execute multiple tasks in a fast-paced setting.
- Ability to handle conflict positively and productively.
- Ability to read, write, speak, and understand English.
- Must be at least 18 years old.
- Must be able to lift up to 60 pounds independently and carry and transport up to 60 pounds up to 20 feet.
- Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull in conditions that may be cold, hot, noisy, wet, or exposed to vehicle-maintenance fumes or odors.
- Excellent visual acuity and manual dexterity.
- Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
- Frequent driving and computer data entry are required.
- Must adhere to regular and predictable attendance.
- Must pass a complete background check; the role is not eligible for visa sponsorship.
Nice To Haves
- Familiarity with CCTV, RFID, card access, or other Safe & Secure technology.
- Previous experience supporting an OSHA or safety team program.
- Experience with crisis prevention or response plans.
Responsibilities
- Provide service-first support in all interactions and represent Carvana at the gate for associates, vendors, and visitors.
- Communicate clearly and calmly, listen actively, and help de-escalate conflict.
- Use the Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts.
- Operate the gate using the Safe & Secure App (SAS App) and RFID technology, enforcing ingress and egress procedures.
- Manage and document vehicle movement through Inspection Center entrance and exit gates.
- Obtain first aid, CPR, and AED training and certification, and apply those skills when needed.
- Learn and follow emergency protocols and respond decisively to emergencies.
- Help keep the site operational in all weather, including snow removal and summer heat-safety protocols.
- Identify environmental hazards, conduct safety audits, and reinforce safe practices.
- Scan vehicles using mobile rover technology and manual handheld scanners to support operational flow and inventory accuracy.
- Walk the lot, including restricted or hard-to-access areas, and conduct vehicle location research.
- Prepare clear, detailed reports for leadership when operational questions arise.
Benefits
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Student loan support.
- Vehicle discounts.
- Pet benefits.
- Wellness program supporting physical and mental health.
- Opportunities to grow skills and share knowledge across the organization.
- Promote-from-within culture and career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
