Security Associate - 3rd Shift

Carvana • Memphis, TN

3d • Onsite

About The Position

Carvana’s Safe & Secure team protects associates, customers, and vehicles at Carvana locations. This boots-on-the-ground role supports site safety and operations in all weather conditions. The Security Associate may staff the entrance gate, monitor cameras, scan vehicles, perform safety audits, restock supplies, and patrol the lot. The position involves identifying hazards, building relationships with site personnel, responding to emergencies, partnering with Inspection Center and Logistics teams, and providing accurate information to Safe & Secure leadership. This is an hourly position reporting to a Safe & Secure Functional Lead or Manager. The stated schedule is Sunday through Thursday, 10:00 p.m. to 6:30 a.m.; open availability is highly preferred.

Requirements

• 1–2 years of experience in a customer service environment.
• Strong verbal and written communication skills.
• Solid decision-making in a complex, fast-moving environment.
• Ability to build working relationships and connect with people quickly.
• Ability to organize, plan, and execute multiple tasks in a fast-paced setting.
• Ability to handle conflict in a positive, productive way.
• Ability to read, write, speak, and understand English.
• Must be at least 18 years old.
• Ability to lift up to 60 pounds independently and carry or transport up to 60 pounds up to 20 feet.
• Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
• Excellent visual acuity and manual dexterity.
• Ability to use required safety equipment and protective garments.
• Ability to drive frequently and perform computer data entry.
• Must adhere to regular and predictable attendance.
• Hiring is contingent on passing a complete background check.
• This role is not eligible for visa sponsorship.

Nice To Haves

• Open availability is highly preferred.
• Familiarity with CCTV, RFID, card access, or other security technology.
• Previous experience supporting an OSHA or safety-team program.
• Experience with crisis prevention and/or response plans.

Responsibilities

• Provide service-first interactions and represent Carvana to associates, vendors, and visitors at the gate.
• Communicate clearly and calmly, listen actively, and de-escalate conflict productively.
• Use the Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts.
• Operate the Safe & Secure App and RFID technology to enforce entrance and exit procedures.
• Manage and document vehicle movement through Inspection Center entrance and exit gates.
• Complete first-aid, CPR, and AED training and certification, and respond when needed.
• Know and follow emergency protocols.
• Maintain site operations in different weather conditions, including snow removal and summer heat-safety protocols.
• Identify environmental hazards, conduct safety audits, and reinforce safety practices.
• Scan vehicles using mobile rover technology and manual handheld scanners to support inventory tracking and operational flow.
• Walk to restricted or hard-to-access areas of the lot.
• Research vehicle locations and provide detailed reports to leadership.
• Support the site’s security, safety, and inventory-control objectives.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Student loan support.
• Vehicle discounts.
• Pet benefits.
• Wellness program.
• Opportunities to grow skills and share knowledge across the organization.
• Promote-from-within culture and career paths.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed