Security and Property Assistant

Trinity Repertory Company•Providence, RI

About The Position

The Security and Property Assistant is a member of Trinity Rep’s security team and helps ensure a welcoming, safe environment on the premises. The role includes monitoring fire and security systems, supporting visitors and patrons, maintaining building safety and comfort, and assisting the Security and Property Supervisor with larger projects. Frequent night and weekend work is required. The position is part-time, approximately 20 hours per week, and is paid at $17.35 per hour. The desired start date is as soon as practicable.

Requirements

  • Professional experience and/or training in security and/or retail, an interest and/or involvement in an arts-related enterprise, or an equivalent combination of education and experience.
  • Ability to read, analyze, and interpret procedure manuals and governmental regulations.
  • Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions from employees, patrons, and the general public in writing, by telephone, face-to-face, and through public speaking.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to use internet programs, including email and security camera systems.
  • Ability to move about and position oneself in low and high positions.
  • Ability to regularly move about to access building utility areas and to ascend and descend stairs.
  • Physical ability to move objects weighing up to 50 pounds.
  • Physical ability to regularly operate a computer.
  • Ability to remove people from the building if necessary.

Responsibilities

  • Ensure patrons, visitors, and community members have an exceptional, welcoming, and inclusive experience.
  • Direct patrons around the buildings as needed.
  • Distribute and collect assisted listening devices for patrons who request them.
  • Resolve customer service issues or relay them to the appropriate person.
  • Help ensure facilities are well maintained, safe, clean, and comfortable during each shift.
  • Liaise with the House Services Manager to prevent or de-escalate disturbances during performances.
  • Monitor fire and security systems, including cameras, to help ensure building areas are safe and secure.
  • Perform safety checks and building walk-throughs.
  • Assist the Security and Property Supervisor with larger projects as needed.
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