Security and Property Assistant

Trinity Repertory Company • Providence, RI

7d

About The Position

The Security and Property Assistant is a part-time member of Trinity Rep’s security team. The role helps provide a welcoming, safe, clean, and comfortable environment for patrons, visitors, community members, and employees while monitoring fire and security systems. The position pays $17.35 per hour for approximately 20 hours per week, and the desired start date is as soon as practicable.

The assistant provides patron and visitor support, helps prevent or de-escalate disturbances during performances, monitors building security systems and cameras, and conducts safety checks and walk-throughs. The role also assists the Security and Property Supervisor with larger projects as needed. The position is non-exempt and requires scheduled work on mornings, nights, weekends, and holidays; frequent night and weekend work is required. It does not require travel.

Requirements

• Professional experience and/or training in security and/or retail, an interest and/or involvement in an arts-related enterprise, or an equivalent combination of education and experience.
• Ability to read, analyze, and interpret procedure manuals and governmental regulations.
• Ability to write reports and business correspondence.
• Ability to communicate effectively and respond to questions from employees, patrons, and the general public in writing, by telephone, face-to-face, and through public speaking.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to use internet programs, including email and security camera systems.
• Ability to move about and position oneself in low and high positions.
• Ability to regularly move about to access utility areas of the buildings and to ascend and descend stairs.
• Physical ability to move objects weighing up to 50 pounds.
• Physical ability to regularly operate a computer.
• Ability to remove people from the building if necessary.
• Willingness to collaborate across departments and teams.

Responsibilities

• Help ensure patrons, visitors, and community members have an exceptional, welcoming, and inclusive experience.
• Direct patrons around the buildings as needed.
• Distribute and collect assisted listening devices for patrons who request them.
• Resolve customer service issues or relay complaints to the appropriate parties.
• Help ensure facilities are well maintained, safe, clean, and comfortable during each shift.
• Liaise with the House Services Manager to prevent or de-escalate disturbances during performance times.
• Monitor fire and security systems, including cameras, to help ensure all areas of the building are safe and secure.
• Perform safety checks and walk-throughs.
• Assist the Security and Property Supervisor with larger projects as needed.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed