Secretary - Lab Clinical Lab - FT DAYS

Sky Lakes Medical Center•Klamath Falls, OR

1d•Onsite

About The Position

This position involves performing secretarial duties within a clinical laboratory setting. The role requires strong organizational and communication skills, the ability to manage multiple tasks, and a commitment to patient safety and team collaboration. The secretary will be responsible for various clerical functions, including managing databases, handling telephone communications, operating office equipment, and maintaining laboratory files.

Requirements

Knowledgeable in the use of databases, word processing, and spreadsheets.
Strong customer service orientation, able to handle upset/difficult guests.
Excellent communication skills: telephone, verbal, and written (including grammar, composition, spelling, punctuation).
Excellent organizational skills; able to prioritize work assignments and manage multiple projects with minimal supervision.
Able to handle frequent interruptions while maintaining accuracy in work.
Ability to work well independently as well as in a team environment.
Light physical and moderate cognitive demands.
Sedentary physical demand capability.
Able to sit for 2-3 hours at a time; able to bend and reach intermittently.
Able to handle multiple phone lines and walk-in guests.
Able to work independently and with others.
Able to work with time constraints, manage multiple tasks, and handle frequent interruptions.
Able to prioritize and organize work.

Nice To Haves

Phlebotomy Skills
Medical terminology
Word processing
ICD-9 & CPT coding

Responsibilities

Supervise business/clerical functions.
Communicate clearly to callers by answering questions, directing calls, and screening calls.
Maintain a professional demeanor at all times.
Maintain telephone directory of physicians.
Maintain databases as needed, entering phone/fax orders.
Pull original database orders.
Operate all office equipment (Fax, copier, scanner, etc.).
Troubleshoot MOBILAB equipment.
Run, file, mail, and address reports (DOCOUT3, DOCOUT4, DOCIN, DOCINPAN, LOC, NIS).
Run and address reports (Call/Fax, Telecom report-Auto fax, Telecom, Manual Fax, Missing Scan).
Maintain laboratory files: physician phone lists, reference reports, drug screens, lab requisitions.
Demonstrate understanding that all employees are responsible for patient safety.
Recognize the importance of reporting, documenting, and reviewing errors to improve patient care.
Develop and facilitate good working relationships with physicians, staff members, and co-workers/peers.
Contribute in problem-solving activities intra- and inter-departmentally.
Demonstrate flexible staffing needs within the department.
Use department resources (supplies, equipment) in a cost-effective manner.
Communicate effectively and in a timely manner to medical director, co-workers, and physicians through informal updates, written and verbal communications.
Consistently meet attendance standards and follow the department standards for 'calling in' and requesting time off.
Perform other duties as assigned.