Secretary - Lab Clinical Lab - FT DAYS

Sky Lakes Medical Center

17h•Onsite

About The Position

This position is for a full-time Secretary in a Clinical Lab, working day shifts. The role involves supervising business/clerical functions, managing telephone and computer-based tasks, operating office machines, and handling various reports and laboratory files. A strong commitment to teamwork, effective communication, and patient safety is essential.

Requirements

Knowledgeable in the use of data bases, word processing, and spreadsheets.
Strong customer service orientation, able to handle upset/difficult guests.
Excellent communication skills: telephone, verbal, and written (including grammar, composition, spelling, punctuation).
Excellent organizational skills; able to prioritize work assignments and manage multiple projects with minimal supervision.
Able to handle frequent interruptions while maintaining accuracy in work.
Ability to work well independently as well as in a team environment.
Light physical and moderate cognitive demands.
Sedentary physical demand capability.
Able to sit for 2 -3 hours at a time; able to bend and reach intermittently.
Able to handle multiple phone lines and walk-in guests.
Able to work with time constraints, manage multiple tasks, and handle frequent interruptions.
Able to prioritize and organize work.

Nice To Haves

Phlebotomy Skills
medical terminology
word processing
ICD-9 & CPT coding

Responsibilities

Supervises the business/clerical functions.
Communicates clearly to callers by answering questions, directing calls and screening calls.
Maintains databases as needed, entering phone/fax orders.
Operates all office equipment Fax, copier, scanner etc.
Troubleshoots MOBILAB equipment.
Runs, files, mails and addresses reports: DOCOUT3, DOCOUT4, DOCIN, DOCINPAN, LOC, NIS.
Runs and addresses reports: Call/Fax, Telecom report-Auto fax, Telecom, Manual Fax, Missing Scan.
Maintains laboratory files: physician phone lists, reference reports, drug screens, lab requisitions.
Demonstrates understanding that all employees are responsible for patient safety.
Recognize the importance of reporting, documenting and review of errors to improve patient care.
Develops and facilitates good working relationships with physicians, staff members and co-workers/peers.
Contributes in problem-solving activities intra-and inter-departmentally.
Demonstrates flexible staffing needs within the department.
Uses department resources (supplies, equipment) in a cost effective manner.
Communicates effectively and in a timely manner to medical director, co-workers and physicians through informal updates, written and verbal communications.
Consistently meets attendance standards and follows the department standards for "calling in" and requesting time off.
Maintains a professional demeanor at all times.
Maintains telephone directory of physicians.
Pulls original database orders.
Performs other duties as assigned.