Secretary - Administrative Services Division

State of MaineGardiner, ME
Onsite

About The Position

The Department of Professional and Financial Regulation is looking a friendly, and professional person to help serve the people of Maine in a secretary position as part of the Administrative Services Division team. This person will provide routine administrative support services for the agencies throughout the Department. The position is responsible for receiving/sorting incoming mail, reception, and prepping and validating scanned documents. This position is integral to the Office. Duties of the position are performed solely by this position; some of which is to ensure separation of duties for internal controls. All programs within the Office rely on the centralized services provided by this position.

Requirements

  • Ability to perform basic secretarial duties.
  • Knowledge of the principles of organization, ability to multi-task
  • Ability to determine facts, detect errors and irregularities, and take appropriate action in accordance with established procedures.
  • Ability to effectively plan and adjust work operations to meet planned and unexpected changes.
  • Ability to effectively resolve problems
  • Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a general knowledge of the principles and practices of office processes and administrative functions to perform routine secretarial support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process and actions to take in accordance with standard procedures.

Responsibilities

  • Answer and distribute incoming telephone calls
  • Receive and greet visitors
  • Provide copy, print, and scanning services
  • Outgoing mail preparation
  • Incoming mail distribution
  • Take and transcribe notes
  • Assist in meeting preparation
  • DOCUWARE document validation
  • Receive and greet visitors, and determine customer needs
  • Receive incoming phone calls from the public; provide high-level customer service
  • Receive, sort, and distribute incoming mail
  • Order and distribute office supplies for the Department
  • Assist with SBI background searches
  • Collect, count, reconcile and/or deposit fees in accordance with set procedures
  • Prep and validate scanned documents

Benefits

  • 13 paid holidays
  • 12 days of sick leave
  • 3+ weeks of vacation leave annually
  • Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums
  • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums
  • Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees.
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