Secretary - 5 South Surgical / Orthopedics

Baxter Health•Mountain Home, AR

About The Position

Provides organizational, receptionist, and clerical support to patient care units and the health care team. Communicates with patients, visitors, and facility staff through a variety of modalities and supports communication across the continuum of care. Serves as a resource to the health care team and maintains familiarity with hospital resources. Secretarial activities complement the patient care delivery model. The Secretary uses good judgment, problem-solving skills, and strong interpersonal skills; takes responsibility for self-development; and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.

Requirements

  • High school diploma or equivalent, or a minimum score of Bronze on the Career Readiness Certificate (CRC).
  • Ability to read, write, and communicate effectively.
  • Basic computer knowledge.
  • No minimum experience required.
  • Ability to communicate effectively, orally and in writing, solve problems, and make decisions.
  • Ability to spend 12 hours or more daily in front of a computer, monitor, or similar screen using a keyboard and/or mouse.
  • Ability to stand, walk, bend, squat, and twist, and occasionally lift up to 50 pounds.
  • Ability to handle critical and highly stressful situations efficiently and with composure.

Responsibilities

  • Provide organizational, receptionist, and clerical support to patient care units and the health care team.
  • Communicate with patients, visitors, and facility staff through a variety of modalities.
  • Support communication across the continuum of care.
  • Serve as a resource to members of the health care team and maintain familiarity with hospital resources.
  • Use good judgment, problem-solving skills, and strong interpersonal skills in carrying out job duties.
  • Take responsibility for self-development within the role and participate in continuous improvement activities.
  • Anticipate and respond to team requests and patient needs.
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