About The Position

The Secretary/Receptionist provides office services by supporting and implementing administrative systems, procedures, and policies, and monitoring administrative projects. The role maintains efficient and effective front-office functionality and helps procure supplies while serving associates, physicians, and patients. Responsibilities include typing and copying departmental materials, preparing correspondence, handling phones and messages, maintaining files, and supporting effective front-office operations. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • High school graduate or equivalent.

Nice To Haves

  • Previous coursework related to administrative and receptionist duties, such as typing, computer skills for word processing and/or spreadsheets, and communication skills.

Responsibilities

  • Perform typing and copying for the department, including creating forms, maintaining the menu system, and preparing reports, minutes, and physician and hospital communications.
  • Complete word processing and communications in a timely and efficient manner.
  • Ensure requested correspondence is completed by its scheduled due date unless otherwise directed by the Office Manager.
  • Answer phones, retrieve voicemails, and initiate phone contact or page physicians and inter- or intra-departmental associates as requested.
  • Arrange coverage for front-office phones when unavailable and maintain required correspondence and messages.
  • File and copy patient- and non-patient-related items and correspondence.
  • Provide feedback to support efficient and effective front-office functions.
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