About The Position

The Secretary Receptionist supports front-office and departmental operations at Avon Family Health. The role performs typing, copying, word processing, and communications, including creating forms, maintaining the menu system, and preparing reports, minutes, and physician and hospital communications. Work must be completed accurately, efficiently, and on time. The receptionist also handles phone calls and messages, coordinates requested contact with physicians and departmental associates, maintains files and correspondence, and provides feedback to support effective front-office functions. The listed schedule is a full-time weekday day position; the posting gives differing hours in its schedule descriptions.

Requirements

  • High school graduate or equivalent.

Nice To Haves

  • Previous coursework related to administrative and receptionist duties, such as typing, computer skills involving word processing and/or spreadsheets, and communication skills.

Responsibilities

  • Perform typing and copying for the department, including creating forms, maintaining the menu system, and preparing reports, minutes, and physician and hospital communications.
  • Complete word processing and communications in a timely and efficient manner.
  • Ensure requested correspondence is completed by its scheduled due date unless otherwise directed by the Office Manager.
  • Answer phones, retrieve voicemails, and initiate phone contact or page physicians and inter- or intra-departmental associates as requested.
  • Ensure front-office phone coverage when unavailable and maintain correspondence and messages related to these responsibilities.
  • File and copy patient-related and non-patient-related items and correspondence.
  • Provide feedback to support efficient and effective front-office functions.
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