Secretary II

Iowa State University•Ames, IA

About The Position

Iowa State University's Department of Residence Life is hiring a Secretary II to provide administrative support and help ensure the efficient operation of a residential community. The position serves students, families, staff, visitors, and campus partners, and contributes to a welcoming environment where students can live, learn, and thrive. The Secretary II supports daily office operations, communications and events, and financial and personnel processes. The role involves a variety of organizational and customer-service responsibilities in a fast-paced environment. The Department of Residence employs more than 400 full-time, part-time, and student staff members and provides supportive living and learning communities through its residence life, facilities, business, marketing, conference, and technology teams. This is a regular, full-time position with a 12-month work period. Candidates must be legally authorized to work in the United States on an ongoing basis without sponsorship; immigration sponsorship is not available.

Requirements

Any combination of related clerical office experience, related undergraduate education, and/or post-high-school clerical training equivalent to two years of full-time employment, including use of word processing.
Must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.

Nice To Haves

Experience providing administrative or office support in a professional, higher education, student affairs, or customer-service-focused environment.
Demonstrated ability to provide exceptional customer service and effectively communicate with diverse audiences.
Experience coordinating calendars, meetings, events, training sessions, or departmental activities.
Experience processing financial, purchasing, payroll, personnel, or budget-related transactions.
Proficiency with Microsoft Office applications and experience maintaining records, reports, and data systems.

Responsibilities

Serve as a welcoming first point of contact for students, families, staff, and visitors.
Support daily office operations and maintain accurate records, files, and documentation.
Process purchasing, personnel, budgeting, and other administrative transactions.
Monitor expenditures and assist with account reconciliation and budget tracking.
Coordinate meetings, training sessions, programs, and departmental events.
Prepare correspondence, reports, schedules, and communications for a variety of audiences.
Generate reports and maintain data using university systems and office software.
Partner with Residence Life staff to support programs, services, and initiatives that enhance the student experience.
Help foster a welcoming and supportive environment where students can live, learn, and thrive.