Secretary for Adult Education Program - Jackson Building

Danville School District 118•Danville, IL

1d•Onsite

About The Position

This position serves as the first point of contact for students, staff, and community members regarding Adult Education programs and services. The role involves assisting learners with applications, enrollment, and placement testing, managing inquiries, and maintaining accurate student records and data. The secretary will also be responsible for inputting and updating student information in administrative systems, managing testing packets and office supplies, and providing excellent customer service while maintaining confidentiality.

Requirements

High school diploma required
Minimum of five years’ successful experience in secretarial field
Demonstrated excellent oral and written communication skills
Demonstrated working knowledge of Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Google Docs, Sheets, Slides, etc…) and Skyward
Demonstrated human relations skills
Demonstrated ability to use discretion in handling sensitive and confidential information
Demonstrated ability to make independent decisions and guide/lead others
Demonstrated ability to prioritize, plan, schedule and organize multiple tasks simultaneously
Demonstrated ability to enhance a culture where employees feel valued and appreciated
Professional dress is required

Nice To Haves

Associates Degree preferred

Responsibilities

Serve as the first point of contact for students, staff, and community members regarding Adult Education programs and services
Assist learners with applications, enrollment forms, and intake placement testing
Greet visitors, answer multi-line inquiries, and manage routine correspondence via phone and email
Maintain accurate student records, files, attendance records, data and other required program documentation
Input and update student attendance, demographics, and academic tracking data into administrative systems
Monitor, order, and distribute testing packets and general office supplies
Answer phones, respond to emails, and provide excellent customer service to students and public
Provide outstanding customer service and communication skills
Maintain confidentiality of student and employee information in accordance with applicable laws and district policies
Collaborate with program staff, audits, monitoring activities, and compliance requirements
Maintain poise and emotional stability in the full range of professional responsibilities
Perform other duties as required
Maintain a list of specific tasks respective of the position
Maintain standards specified in Professional Performance Expectations for District 118 Employees