Secondary Market Lock Desk Assistant

Acnb BankYork, PA
Onsite

About The Position

The Secondary Market Lock Desk Assistant will be responsible for managing daily lock desk activities, supporting Mortgage Loan Officers, and ensuring timely, compliant delivery of loans to investors. This role is crucial for managing mortgage pricing and secondary market operations within Traditions Mortgage, a division of ACNB.

Requirements

  • Bachelor’s degree (or equivalent experience) in business, finance, economics, or a related field.
  • At least 2 years of experience in mortgage, banking, or a related financial services environment.
  • Strong math, analytical, and problem-solving skills—you’re comfortable with numbers and compliance guidelines.
  • Excellent computer skills, including proficiency in Microsoft Office.
  • Clear communication and collaboration skills to work with internal and external stakeholders.
  • Self-motivated, adaptable, and eager to drive opportunities for improvement.

Nice To Haves

  • Having held an NMLS number is a plus.

Responsibilities

  • Manage the daily operations of the mortgage lock desk—including quoting rates, publishing rate sheets, and processing lock changes or modifications.
  • Support Mortgage Loan Officers by answering pricing inquiries and post-lock questions.
  • Assist with investor delivery by processing commitments, reconciling purchase advices, and updating records.
  • Monitor compliance with regulatory and secondary market guidelines across multiple mortgage types (Conforming, FHA, GRH, VA, PHFA).
  • Contribute to reporting functions, including rate locks, loan fallout, and delivery metrics.
  • Help test and train on pricing and product engines, assist with investor certifications, and support post-closing operations.
  • Act as a change agent by identifying process improvements and supporting new initiatives within the department.

Benefits

  • Stability with Purpose: Join a community-focused bank with strong values and a reputation for excellence, while enjoying the benefits of an on-site, structured work environment.
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