Seasonal Welcome Center Associate

Boyce Thompson ArboretumSuperior, AZ
Onsite

About The Position

Boyce Thompson Arboretum seeks an experienced and energetic sales assistant to provide admission, retail, and membership sales and customer service support. They should have strong interpersonal skills and the ability to work with a wide range of visitors. The ideal candidate must be self-motivated, professional, and have excellent verbal communication skills. This is a Seasonal position and will help support our daily guest experience from October - April. Boyce Thompson Arboretum is Arizona's oldest and largest botanical garden, situated on 374 breathtaking acres at the base of Picket Post Mountain and bordering the Tonto National Forest in Superior, Arizona. As an independent nonprofit organization, we're united by a shared passion for conservation, education, horticulture, and creating meaningful experiences for our visitors. We value teamwork, stewardship, curiosity, and a deep appreciation for the natural world.

Requirements

  • High school diploma or GED
  • Experience in retail sales, office administration, stocking or equivalent
  • Must be able to work at least one weekend day.
  • Must be available to work from October - April.
  • Ability to pass background and credit check
  • Valid AZ driver’s license

Nice To Haves

  • Excellent interpersonal and customer service skills
  • Strong written and verbal communication skills
  • Knowledge of basic arithmetic, computers, point of sale, spreadsheets, office equipment etc.
  • Ability to effectively communicate with Supervisors and other Staff or Volunteers

Responsibilities

  • Operate point-of-sale to sell admission tickets, merchandise, and memberships
  • Provide excellent customer service support for visitors and special event attendees
  • Answering phone calls
  • Provide radio support to staff and visitors
  • Ensure gift shop and Welcome Center cleanliness and orderliness
  • Counts and balances cash drawers, safes, and receipts according to cash handling training
  • Stocks shelves and counters with merchandise in orderly appearance
  • Waters potted plants in the retail nursery
  • Performs regular cleaning duties, which include sweeping, dusting, mopping, and vacuuming.
  • Assist Janitorial staff on high volume visitor days with bathroom maintenance and trash pickup as needed.
  • Perform assigned tasks to the specifications of the Supervisor
  • Other duties as assigned
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