Seasonal Volunteer Support Coordinator

Union Gospel Mission of Tarrant County•Fort Worth, TX
•$0 - $18

About The Position

The Seasonal Volunteer Support Coordinator supports volunteer recruitment, scheduling, onboarding, engagement, and coordination during the Thanksgiving and Christmas seasons. Working closely with the Volunteer Manager, this role provides administrative, logistical, and hands-on support to help volunteers feel valued, equipped, and connected to the mission while supporting holiday programs, events, and community outreach. The position is temporary and seasonal, ending the week of Christmas on a mutually agreed-upon day. Most weeks require approximately 24 hours, primarily on weekdays, with some early evening hours and weekend coverage.

Requirements

  • Passion for serving others and supporting a mission-driven organization.
  • Excellent interpersonal and customer service skills, including the ability to build positive relationships with diverse groups of people.
  • Ability to professionally manage phone calls, emails, and in-person interactions.
  • Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and adapt in a fast-paced, high-volume environment.
  • Strong administrative and computer skills, including proficiency with Microsoft Office and Outlook.
  • Comfort speaking to and presenting information before individuals and groups.
  • Ability to work independently and collaborate effectively with staff, volunteers, and community partners.
  • Availability for approximately 24 hours per week, mostly weekdays, including some early evening hours and weekend coverage during the season.

Responsibilities

  • Serve as a point of contact for volunteer inquiries by phone, email, and in person.
  • Coordinate volunteer onboarding, including applications, documentation, and communication.
  • Manage volunteer correspondence and provide timely updates, schedules, and event information.
  • Host volunteer orientations and introduce volunteers to the organization's mission, expectations, and service opportunities.
  • Welcome, greet, and engage volunteer individuals and groups.
  • Assist with volunteer scheduling and placement for seasonal programs and events.
  • Support planning and execution of Thanksgiving and Christmas volunteer activities.
  • Attend and assist with off-site volunteer events and community outreach opportunities.
  • Maintain accurate volunteer records and participation data.
  • Partner with the Volunteer Manager to ensure volunteers are equipped, supported, and recognized throughout the holiday season.
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