Seasonal Ticketing Assistant

Cleveland National Air Show•Cleveland, OH

1d•Onsite

About The Position

The Ticketing Assistant is responsible for processing, distributing, and record keeping of all tickets and credentials for the Cleveland National Air Show, which takes place September 5, 6 & 7, 2026. This role involves assisting customers with online ticket orders and walk-in sales, working with various stakeholders including customers, staff, vendors, performers, auditors, and board members, and providing office support. The position also includes assisting with on-site ticket operations during the event weekend.

Requirements

Friendly personality and attention to detail.
Must be able to work Labor Day Weekend/Week.
Position requires particular attention to detail, paperwork and computer entry.
Job will involve periods of very high, stressful activity prior to & during Air Show.
Non-traditional hours during peak periods.

Nice To Haves

Knowledge of Microsoft Excel is preferred.

Responsibilities

Processing, distributing, and record keeping of all tickets and credentials.
Verifying hard stock ticket delivery from printer.
Processing including data entry/balancing of hard stock tickets/credentials/parking.
Assisting customers with online ticket orders and any walk-in sales.
Working with customers, staff, vendors, performers, auditors, and board members.
Assisting with office duties including projects and phone calls.
Assisting with on-site ticket operations and manpower groups during event weekend.