Seasonal Team Member $11/hr

Michaels Stores • McKinney, TX

1d • Onsite

About The Position

The Seasonal Team Member provides friendly customer service, helps customers find products and solutions, and delivers a fast, friendly checkout experience. The role includes cash handling, promoting Rewards and Private Label Credit Cards, explaining the Voice of Customer survey, and supporting Buy Online Pickup in Store and Ship From Store processes.

Team Members also unload trucks, stock merchandise, support planogram and store in-stock processes, recover and maintain merchandise, and help keep the store well-merchandised and safe. The position follows company procedures and standards, supports a respectful and positive team environment, and includes cross-training in Custom Framing sales and production. Other duties may be assigned.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements for the job.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns/go-backs and general store recovery.
• Perform Store In Stock Optimization (SISO) and ad-set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, maintain a positive approach in difficult situations, and promote the organization’s vision and values.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed