Seasonal Talent Acquisition Sourcing Team Captain

Macy's•Tampa, FL

2d•$19 - $30•Hybrid

About The Position

As a Seasonal Talent Acquisition Sourcing Captain, you will play a key role in supporting your team throughout the holiday season by managing daily workloads, auditing task completion, and delivering timely, actionable feedback. You’ll assist with training and onboarding during seasonal colleagues’ ramp-up and nesting periods and provide regular updates and recaps to TA leaders to ensure visibility and alignment of team performance. In addition to supporting the team, you’ll stay actively involved in the work by sourcing candidates and helping ensure a consistent, high-quality experience for every candidate. You’ll use data and observations from day-to-day activity to help identify opportunities to improve speed, quality, and overall candidate experience at scale. This position is based in the Tampa, FL location. It is a hybrid role that requires regular in-office presence and is not fully remote. The schedule includes days, mid-shifts, and weekends.

Requirements

The ability to motivate and support a team.
A passion for creating a positive candidate experience through respectful interactions and genuine hospitality.
Ability to conduct structured sourcing, assess qualifications thoughtfully, and make objective recommendations.
Strong organization and time-management skills, with the ability to manage multiple sourcers and follow-up tasks in a fast-paced setting.
Attention to detail and a commitment to maintaining accurate records while following hiring guidelines and processes.
Comfort using Applicant Tracking Systems, other hiring-related platforms, dual monitors, and other workplace technology tools.
Adaptability, professionalism, and the ability to handle confidential information with sound judgment and discretion.
Previous experience working in recruiting, interviewing, customer service, or high-volume hiring support.
Experience working in a centralized, high-volume, or call-center-style environment.
Familiarity with seasonal or hourly hiring in retail or another fast-paced service environment.

Nice To Haves

Communication, collaboration, and use of office and computer systems.
Ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
Frequently lift/move up to 10lbs
Requires close vision, color vision, and ability to adjust focus

Responsibilities

Manage daily workloads, audit task completion, and deliver timely, actionable feedback to the team.
Assist with training and onboarding of seasonal colleagues.
Provide regular updates and recaps to TA leaders on team performance.
Source candidates and ensure a consistent, high-quality experience for every candidate.
Use data and observations to identify opportunities for improvement in speed, quality, and candidate experience.
Model strong sourcing practices and create a welcoming candidate experience.
Reinforce quality standards and ensure clear next steps for screening and interviewing teams.
Coach, support, and collaborate with the team.
Use feedback, performance trends, and insights to continuously strengthen team performance and hiring outcomes.
Support a team of sourcers to deliver consistent, high-quality structured sourcing.
Coach, train, and provide real-time feedback that builds sourcer confidence and improves performance.
Identify strong talent by evaluating candidate skills, experience, and alignment to role expectations.
Capture sourcer outcomes accurately and provide clear, objective hiring recommendations.
Partner closely with hiring leaders and team members to keep hiring moving quickly and effectively.
Create a smooth, welcoming candidate journey that leaves every applicant with a positive impression of our brand.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice