GC Retail Seasonal Support Store 856

Guitar Center•Whitehall, PA
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store, greeting customers, learning their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to encourage creativity and help people experience the joy of making music. Successful associates focus on customer service, initiative, respectful communication, and developing product and sales knowledge through Guitar Center’s certification program.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks that prepare the store to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build customer relationships to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee musicians to take time off to share their music and return to their job after a tour.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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