GC Retail Seasonal Support Store 737

The Guitar Center Company • Charlotte, NC

1d • Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, matching them with suitable products, and using sales techniques to close purchases. The role supports the company’s mission to nurture lifelong musicians and create inclusive, customer-first environments.

Successful candidates demonstrate customer focus, initiative, clear and courteous communication, and a willingness to build product and sales knowledge through Guitar Center’s certification program. Seasonal Support associates help customers through the sales process, support store readiness and inventory replenishment, and build customer relationships to address future service needs.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks needed to prepare the store to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for musician employees to take time off to perform and return to their job after touring.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed