GC Retail Seasonal Support Store 332
About The Position
Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, understanding their needs, recommending suitable products, and working to close sales. The role supports Guitar Center’s mission of nurturing musicians and helping people experience the joy of creating music, while providing an inclusive, customer-first environment. The position also involves learning about products and sales through onboarding, certification, and continuing education; helping keep the store ready for business; maintaining displays; and building customer relationships to support future service needs. Additional duties may be assigned.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, positively, and courteously with diverse individuals through written and verbal channels.
- Ability to learn quickly, take initiative, and follow through on work activities.
- Ability to work through the Guitar Center certification program to develop a base understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks that ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Handle customer service issues as needed.
- Perform additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off for a tour and return to their job afterward.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
