GC Retail Seasonal Support Store 109
About The Position
Guitar Center’s Seasonal Support serves as a customer-facing team member in the store, greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and make music accessible to musicians and non-musicians alike, while contributing to an inclusive, customer-first environment. The Seasonal Support assists customers throughout the sales process, builds product and service knowledge, works toward sales targets for services, and helps keep the store ready for business. The position also involves monitoring inventory and replenishing displays, building customer relationships to support future service needs, and completing other assigned duties. Ongoing learning is provided through onboarding, certification, and continuing education.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
- Ability to identify opportunities and issues, follow through on work activities, and take positive action independently.
- Willingness and ability to complete Guitar Center’s certification program to develop a foundational understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Greet customers, identify their needs, recommend suitable products, and help close sales.
- Reach sales targets for services.
- Demonstrate knowledge of products and services to customers.
- Assist customers and guide them through the sales process.
- Participate in onboarding, certification, and continuing education.
- Help execute tasks needed to prepare the store for business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build customer relationships to meet future service needs.
- Perform additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off to perform on tour and return to their job afterward.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
