GC Retail Seasonal Support Store 491

Guitar Center • Killeen, TX

8d • Onsite

About The Position

Guitar Center’s Seasonal Support team member serves as a customer-facing representative in the store. The role involves greeting customers, identifying their needs, recommending suitable products, and helping close sales. The position supports Guitar Center’s mission to nurture musicians and help people experience the joy of creating music, while contributing to an inclusive, customer-first environment.

Successful Seasonal Support team members demonstrate customer focus, initiative, interpersonal communication, and a willingness to learn products and sales techniques through Guitar Center’s certification program. They help customers with service needs, support store readiness and operations, maintain product displays, and build customer relationships. The role requires availability to work nights, weekends, and holidays.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks that ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for musician employees to take time off to tour and return to their job.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed