GC Retail Seasonal Support Store 126

Guitar Center • Cerritos, CA

9h • Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, identifying their needs, matching them with appropriate products, and helping close sales. The role supports an inclusive, customer-first environment and contributes to Guitar Center’s mission of helping people experience the joy of creating music.

Successful candidates demonstrate customer focus, initiative, interpersonal communication, and a willingness to learn sales techniques and product knowledge through Guitar Center’s certification program. They help customers through the sales process, support store readiness and daily operations, maintain product displays, and build customer relationships for future service needs.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee-musicians to take time off to tour and return to their job.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed